AIIntegrating Claude and GPT with Zoho CRM: An Architecture
A field-tested architecture for LLM CRM integration: webhooks, middleware, Claude or GPT calls, safe writeback, token cost math, and PII guardrails.
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Why Most AI Integrations Fail (Two Questions That Prevent It)
Most AI features fail not because the model is bad but because the integration was designed without understanding the model's actual failure modes. Two questions fix most of this before you write a single line.
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