AIIntegrating Claude and GPT with Zoho CRM: An Architecture
A field-tested architecture for LLM CRM integration: webhooks, middleware, Claude or GPT calls, safe writeback, token cost math, and PII guardrails.
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I Built an AI Feature in a Week — Here's the Messy, Honest Truth
The prototype took 3 hours. The remaining 4 days were spent on reliability, edge cases, and figuring out why it worked perfectly in testing and completely fell apart for real users.
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