AIIntegrating Claude and GPT with Zoho CRM: An Architecture
A field-tested architecture for LLM CRM integration: webhooks, middleware, Claude or GPT calls, safe writeback, token cost math, and PII guardrails.
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Generative AI Enterprise Integration: Patterns That Work at Scale
Consumer AI demos don't prepare you for enterprise integration. Security requirements, data residency, audit logging, role-based access, fallback handling — these are the real engineering challenges. Here are the integration patterns I use when AI goes into a serious production system.
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