AIIntegrating Claude and GPT with Zoho CRM: An Architecture
A field-tested architecture for LLM CRM integration: webhooks, middleware, Claude or GPT calls, safe writeback, token cost math, and PII guardrails.
9 min readShare this article
Building a Production RAG System: Architecture Decisions That Actually Matter
Retrieval-Augmented Generation sounds simple in demos. In production it's a system design problem: chunking strategy, embedding model selection, vector store choice, re-ranking, and context window management. Here's the architecture I use and why each decision was made.
vivekkumarsingh.in/blog/building-production-rag-system-architecture
Copy link
https://vivekkumarsingh.in/blog/building-production-rag-system-architecture
Share on social media
Cross-post to blogging platforms
Clicking any platform copies the canonical URL to your clipboard and opens the editor. Paste it as the article's canonical URL to keep all SEO signals on this domain.
More on this subject: Generative AI Engineering.
AIA field-tested architecture for LLM CRM integration: webhooks, middleware, Claude or GPT calls, safe writeback, token cost math, and PII guardrails.
9 min read
AIA working definition of agentic AI for sales, the bounded-agent architecture that holds up in production, and where autonomous follow-up still breaks.
8 min read
AIA tiered architecture for AI customer support on Zoho Desk: RAG-grounded drafts, honest deflection rate math, and tickets you should never automate.
8 min read